Questions? Find Answers on the Support HubQuestions? Find Answers on the Support Hub

One central location to find official answers to all things Framer. Just search, select and go.

June 13, 2019

If you’ve ever experienced the adrenaline rush of nailing your first prototype, you’ve almost certainly run into a wall to get there. And given the somewhat subjective nature of design and prototyping, our community forums across Facebook, Spectrum and Slack are testament to the realtime power of peer support.

Yet there are some questions that require official answers. For that, we’ve created the Support Hub, a searchable, easy-to-navigate home for our best and most valuable content. We’ve made sure to include answers for designers at every stage of their Framer journey. So whether you’re asking "How do I activate my account?" or diving into the nitty-gritty of "How do I use real data in my design?", you’ll find your answers here. We’re also introducing a brand new Account Dashboard which allows you to personally manage all things related to your license, without needing to contact our team.

Categorized and searchable

Finding the answers to all your Framer question has never been quicker. Search through a growing list of articles related to Using Framer X and Accounts, all arranged in neatly-organized categories.

Don’t know exactly what you’re looking for? We’ve built in smart tagging that auto-completes related content as you start typing, so you can easily get to what you need.

Account Dashboard

The new Account Dashboard can be accessed via the Support Hub. It’s a central place to manage everything related to your account, from Billing and Sessions to Framer Bridge tokens and your Profile. Finetune user settings and details, without having to contact our support team.

Billing information

Easily manage your Billing info through the new dashboard. Find and update your billing details, upgrade your subscriptions or cancel your license with just a few clicks.

Sessions

Used Framer X on someone elses machine or want to activate a new computer? Check out your Sessions to see where you signed into Framer X and sign out devices you don’t recognize.

Bridge tokens

With the recently introduced Framer Bridge special tokens are required to verify your identity in order to use Bridge. Manage your Bridge tokens right from the new dashboard.

If you still don’t find what you’re looking for, go ahead and drop us a line via our new contact form. Want to dive into some articles? Here’s a few answers to some of the most popular questions we get from the community:

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