Customer Success Engineer

We’re looking for a technically-minded and eloquent individual who can help bridge the gap between product and sales.


As a Customer Success Engineer, you’ll provide world-class technical support for the sales team. As the subject matter expert on design and prototyping, you’ll work directly with customers and cater the product to their needs. You’ll have the opportunity to work directly with Product Management, Engineering, Customer Success, and Marketing to share your knowledge and experiences to ultimately improve our business and our customers’ success.

What you’ll do

  • Learn, stay up-to-date, and graduate into the role of product expert
  • Keep open lines of communication with the product team to stay in tune with product updates
  • Design sales prototypes and build code components that are tailored to different prospects/clients
  • Conduct sales demos, especially for large enterprise clients
  • Support sales team members and provide support answering deeper technical questions/challenges from prospective clients
  • Act as a liaison between the sales and product teams
  • Work closely with customer success teams to ensure pre-sale expectations are set properly

Your background

  • A background in programming (React) and/or design
  • Excellent communication and presentation skills
  • Prior work experience at a startup/high-growth company
  • A deep passion for technical sales and customer relationships
  • A highly motivated team player who is also incredibly ambitious and hungry to succeed
  • Experience with the design space a plus

What we offer

You’ll work with some of the best global talent and build a tool used by all the companies you know and love, including Dropbox, Pinterest, and Twitter. Our philosophy is simple—hire diverse, passionate people and foster a culture that empowers great work. From daily lunches made by our in-house chef to flexible hours and parental leave, we do everything to make sure you feel nourished, motivated, and supported.

  • Daily Team Lunch
  • Annual Castle Retreat
  • Travel to Global Meetups
  • Education Stipend
  • Commuter Card
  • New Laptop & Tools
  • Flexible Hours
  • Flexible Holidays
  • Parental Leave
  • Pension Plan

Framer is an equal opportunity employer. As part of our dedication to diversity, we work to ensure a fair interview process and maintain an inclusive work environment.


Include a detailed cover letter about why you’d be a good fit for the role, why you want to work on this team, and why you want to join Framer.

Apply Openings
Sales Team
  • Addison Schultz

  • Amandine Baratto

  • Amy Liu

  • Aroa Gil Bo

  • Daniyal Ahmad

  • Dave Askin

  • Elad Gilo

  • Elizabeth Schmitt

  • Emily Greenhalgh

  • Grace Low

  • Guillermo Blanco

  • Mariam El Chami

  • Peri Langlois

  • Rick Armbrust

  • Seth DeHart

  • Simon Hossain

  • Sophie Cheetham


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