CresentAI Chatbot

CresentAI Chatbot instantly adds a powerful, customizable AI chat widget to your Framer site — delivering 24/7 instant answers from your knowledge base, hybrid live/AI modes, and seamless branding.

Get started in under 2 minutes:Sign up for free (no card needed) at chatbot.cresentai.com/signup

Log in to your dashboard

Copy your API key (found in API key section)

Paste it into the "API Key" field in this component's properties

== Key Features ==

* Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.

* AI responses: Resolve 80% of customer queries without human intervention.

* Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).

* Multi-user support: Add, remove, or disable agent users.

* Analytics: Track customer questions, view statistics, and optimize support.

* Conversation tracking: Preview, search past conversations, and mark as handled.

* Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.

* Automatic escalation: AI flags unresolved chats for human review.

* Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.

* Optional user details collection: Enforce name & email capture before chats (configurable).