In a few years of using Framer, I've never needed urgent help. I do right now and it is impossible to get hold of a human at Framer (tried live chat, email and x.com). After transferring the project to my clients workspace, he's paid for an annual Basic Plan + Locale Add on. He needs me to get the Locale version finished and the site live TONIGHT but is only able to add me as an Editor on an annual basis. I only need one month access. If anyone at Framer is seeing this and can help now, I would be hugely grateful. 24 hours is too late as there will be email downtime and this can't happen into Monday. So frustrating that Framer does not offer urgent help in these rare occasions. Also not a great first impression for my (and your) new Framer client. If anyone can help, please let me know, Charlotte

In a few years of using Framer, I've never needed urgent help. I do right now and it is impossible to get hold of a human at Framer (tried live chat, email and x.com). After transferring the project to my clients workspace, he's paid for an annual Basic Plan + Locale Add on. He needs me to get the Locale version finished and the site live TONIGHT but is only able to add me as an Editor on an annual basis. I only need one month access. If anyone at Framer is seeing this and can help now, I would be hugely grateful. 24 hours is too late as there will be email downtime and this can't happen into Monday. So frustrating that Framer does not offer urgent help in these rare occasions. Also not a great first impression for my (and your) new Framer client. If anyone can help, please let me know, Charlotte