About Human Reply

Turn your Framer site into a live chat using just your phone

Human Reply is a live chat for your Framer site, answered from Telegram. A visitor writes in the bubble on your page and gets the answer in real time. Each conversation opens as its own topic in your team's group, where replying is as simple as in any chat. No new inbox, no new apps.

How it works

A visitor writes in the live chat.
A topic opens in Telegram with the lead card carrying important context.
Just reply. The visitor sees it right away.

Know who you're answering before you type

Every conversation arrives with context: what they were looking at, where they came from, how many times they have visited, their language and device. If they wrote to you before, the card links that earlier conversation.

A real live chat, on your site

Photos, videos, documents and even stickers included.

Status updates: delivered, seen, switched agent.

Conversation and team performance analytics

Customize for yourself

Make Human Reply feel like part of your site, not a third-party widget.

The whole team, no seat limits

Add a colleague to the group and they can answer at once. No account per person, no paid seats.

See how your support performs

The dashboard shows all key analytics: how fast the first reply comes, how many were answered in time, how visitors rated you, by page and by person.

When the team is offline

The conversation doesn't end just because nobody can answer right now. Visitor leaves a message, and your team picks it up when back.