Many service websites list a process, but the buyer still cannot picture the work.

For Fieldwork, I used a working map that shows the tension, decision, owner, and next review.

One concrete artifact makes the service easier to trust.

Many service websites list a process, but the buyer still cannot picture the work.

For Fieldwork, I used a working map that shows the tension, decision, owner, and next review.

One concrete artifact makes the service easier to trust.