Accounts
Find help related to your account, pricing and licensing.
Manage Account
Activating your account
When you open Framer X for the first time, you’ll be asked to enter your email or choose Sign in with Google.
Read more ›Can I use Framer X on more than one Mac?
Yes, you can activate Framer X on up to two Macs. If you need to reset your activations.
Read more ›Requesting a new sign-in link
Framer X uses a magic link to sign you in to the app. If you get a message that says the link has expired.
Read more ›Resetting your activations
You can reset your activations in the account dashboard.
Read more ›License & Billing
Can I pay through invoicing?
Yes, we offer invoicing for accounts paying over USD $500 per month.
Read more ›Cancelling your subscription
You can cancel your subscription in the account dashboard.
Read more ›Changing your plan from monthly to yearly
You can change your plan in the account dashboard.
Read more ›Do you accept purchase orders or special contracts?
Due to the large volume of inquiries we receive, we cannot.
Read more ›Framer X refund policy
If you’re on a yearly plan and you forget to cancel your subscription before the renewal date.
Read more ›Why is a Framer Teams contract 12 months?
More details on the length of Framer Team Account contracts.
Read more ›Will my classic license also work with Framer X?
Framer X should automatically recognize you as a subscriber.
Read more ›Will my Framer X license also work for Framer Classic?
You can have both a Framer Classic and Framer X license simultaneously.
Read more ›Team Accounts
Adding team members to your team account
How to add users to your Framer Team account.
Read more ›Can I differentiate between design and dev seats?
Framer X does not support this functionality yet.
Read more ›Can I view Classic users in my Team dashboard?
No, your Team Settings dashboard will only reflect the Framer X users on your plan.
Read more ›How do I revoke my own admin access?
Instructions on how you can have yourself revoked as an admin.
Read more ›Is there a minimum number of users for a team account?
The fewest number of users you need to get started with a Team Account.
Read more ›Organizing your team package files
Suggestions on how to keep your team packages organized.
Read more ›Setting up your Framer team
Manage your Framer Team, such as assigning administrator and user seats.
Read more ›Why are my users showing up as unassigned?
Users not yet logged in since the Team Account will show up as ‘unassigned’.
Read more ›Why are there more seats than users in my team?
The difference between seats and users.
Read more ›Pricing
How much does Framer cost?
A rundown of the pricing options we offer.
Read more ›Is there a discount for students or teachers?
Students and teachers can get 50% off the price of an annual subscription.
Read more ›Who processes Framer orders?
Our order process is conducted by our online reseller Paddle.com.
Read more ›Legal & Security
Privacy Policy
The Framer B.V. Privacy Policy.
Read more ›Security
Your work is valuable, and we strive to ensure that your privacy and data are never compromised.
Read more ›Sub-Processors
A list of sub-processors we use to handle and process data.
Read more ›Terms of Service
The Framer terms of service.
Read more ›