CresentAI Chatbot
CresentAI Chatbot instantly adds a powerful, customizable AI chat widget to your Framer site — delivering 24/7 instant answers from your knowledge base, hybrid live/AI modes, and seamless branding.
Get started in under 2 minutes:Sign up for free (no card needed) at chatbot.cresentai.com/signup
Log in to your dashboard
Copy your API key (found in API key section)
Paste it into the "API Key" field in this component's properties
== Key Features ==
* Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.
* AI responses: Resolve 80% of customer queries without human intervention.
* Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).
* Multi-user support: Add, remove, or disable agent users.
* Analytics: Track customer questions, view statistics, and optimize support.
* Conversation tracking: Preview, search past conversations, and mark as handled.
* Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.
* Automatic escalation: AI flags unresolved chats for human review.
* Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.
* Optional user details collection: Enforce name & email capture before chats (configurable).
CresentAI LLC
