Refund policy
Learn when refunds are available for Framer subscriptions and how regional policies apply.
Framer offers refunds only under specific conditions. This article outlines when you may be eligible and how refund rules differ by region.
Refund eligibility
You may qualify for a refund under the following conditions:
Worldwide: You are entitled to a refund if you cancel your subscription within 7 days of your initial purchase.
EU and Turkey residents: You are legally entitled to a refund if you cancel within 14 days of your initial purchase.
Late requests: Refunds cannot be issued if the request is made after the 14-day period.
Cancellations, downgrades, and unused terms
Canceling your subscription does not guarantee a refund for any portion of the term’s fee. Refunds are not provided for unused time on an active subscription.
If you downgrade your plan, any unused amount will be credited automatically and can be applied to future purchases.
Billing and payment processing
Framer’s payment processing is handled by Stripe. You are responsible for all subscription fees, taxes, and charges incurred during your monthly or annual term.
If you’d like to request a refund, reach out to our support team through our contact page and we’ll help you out.
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